Terms and Policy

• Customers can place orders either in-person at the restaurant or through online platforms.

• Payment can be made using cash, credit/debit cards, or digital payment methods.

• Prices displayed on the menu are exclusive of applicable taxes and delivery.

• Our restaurant aims to provide quick and efficient service.

• Food will be prepared as per the customer's order and served in a timely manner.

• We prioritize food safety and maintain high hygiene standards in the kitchen and dining area.

• Our menu items are subject to availability and may vary based on seasonal ingredients.

• We strive to keep our menu updated, but there may be occasional changes or substitutions.

• Special dietary requests or modifications can be accommodated to the best of our abilities.

• Refunds or exchanges may be offered in case of incorrect or unsatisfactory orders.

• Customers should notify the restaurant staff immediately regarding any issues with their order.

• Refunds will be processed based on the original payment method.

• Customers with severe allergies are advised to exercise caution and inform the restaurant staff.

• The restaurant cannot guarantee an allergen-free environment.

• We respect the privacy of our customers and handle their personal information in accordance with applicable privacy laws.

• Customer data collected during online orders or loyalty programs will be used solely for the purpose of providing services and improving customer experience.

• We welcome customer feedback and strive to address any complaints promptly.

• Customers can provide feedback in person, through our website, or via customer satisfaction surveys.

• All trademarks, logos, and content displayed on our website or in the restaurant are the property of their respective owners.

• Any unauthorized use of our intellectual property is strictly prohibited.

• We reserve the right to modify or update these terms and policies at any time.

• The revised terms will be effective from the date of publication on our website or in the restaurant.

• Our restaurant operates in accordance with local health and safety regulations and other applicable laws.

• The revised terms will be effective from the date of publication on our website or in the restaurant.

If you have any questions about this Terms and Policy, please contact us by email: info@kazarice.com